Retail Catering | GWS CLOUD

 

Retail Catering

Smart Solutions for
Multiple Retail Locations

A renowned restaurant franchise company owns over 650 retail stores throughout Taiwan. To maintain daily operational connection between each location, the franchise utilized a well-known VPN dedicated line for intra-company data transmission and internet access at the retail stores. However, the network traffic often surges during rush hours, which led to connection dropouts that could delay customer checkouts up to 30 minutes or more. This not only affected normal business operation and customer experience, but also negatively impacted the brand image, leading to significant losses. In addition, the dispersed locations mean the network maintenance cannot be managed centrally, requiring significant human resources. The franchise then adopted a tailor-made solution from GWS CLOUD, which not only solved all IT difficulties and challenges for the business, but also saved network costs significantly: more than NT$500,000 can be easily saved per month.

CHALLENGE

Simplified central management for better operational flexibility

GWS CLOUD offers high flexibility and fast deployment, which could shorten the costs and construction during the retail store expansion phase, satisfying the computing resource demands and saves on hardware maintenance costs. The network deployment can be accelerated with SD-WAN, creating a branch node in just a matter of minutes; multiple WAN and networks can be utilized flexibly, and the self-service cloud management platform can effectively replace the conventional multi-point network management, allowing one to control the connection status of all retail locations at once.

Potential risk of platform interruption

The most crucial and essential component of a retail store is its “service platform”. An accident or disaster could lead to service downtime, power outage or hardware damage, resulting in loss of data or financial losses. Not all enterprises have a dedicated IT team to conduct immediate recovery, therefore it is necessary to pre-plan and practice disaster drills and response measures so that the losses can be minimized in the least amount of time.

Secure and budget-conscious network transmission

For retail stores that are widely situated, GWS CLOUD offers rapid smart SD-WAN with exclusive technology to resolve issues such as network latency, packet loss and jitter, providing the stability that matches MPLS services and reducing network costs significantly. In addition, GWS CLOUD maintains dual-backup mechanisms that can seamlessly switch between networks, ensuring that data transmission and application efficiency can function normally.

KEY ADVANTAGES

01
System in the cloud to reduce risks of business interruption

To ensure that vital data such as customer’s personal and product confidential information are well protected, GWS CLOUD can conduct off-site backup and storage of data both on-cloud and on-premises; together with system recovery backup, the continuity of system operation can be further guaranteed.

02
Simplified central management for better operational flexibility

The network deployment can be accelerated with SD-WAN, creating a branch node in just a matter of minutes; multiple WAN and networks can be utilized flexibly, and the self-service management platform can effectively replace the conventional multi-point management, allowing one to control the connection status of all retail locations at once.

03
Secure and budget-conscious network transmission

GWS CLOUD offers rapid smart SD-WAN with exclusive technology to resolve issues such as network latency, packet loss and jitter, providing stability that matches with MPLS services and reducing network costs significantly. In addition, GWS CLOUD maintains dual-backup mechanisms to ensure that data transmission and application efficiency can function normally.

APPLICATION SERVICES

IDC Network

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